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Meet The Executive Team
That Shows Up For You

One of the first things Agents notice when they join D&L is that leadership shows up. They return your calls. They know your name. They step in when you hit a roadblock. That kind of access doesn’t just feel good — it drives performance.

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At D&L, executive access isn’t reserved just for top earners or tenure milestones, it’s available from day one. Our leadership team believes that Agents deserve more than support tickets and vague promises, they deserve partners who show up.

Most Responsive Freight Agent Program Today

Meet Our Executive Team

In an industry where over 70% of Agents say they feel “disconnected from leadership” at their brokerage (TIA Agent Satisfaction Report), access is a real challenge. According to a 2023 FreightWaves survey, inaccessible leadership is the second biggest reason.

We know Agents aren’t just looking for a bigger check. They’re looking for a place where they can move fast, get decisions made quickly, and work with a leadership team that actually understands the challenges Agents face. At D&L, we built the model around those needs, and we started with leadership.

We’re proud to be led by executives who don’t just set the vision — they support the mission daily.
And when we say we answer the phone, we mean it.

Josh Christie
– Vice President of Marketing & Recruiting

Josh makes accessibility the standard. From the first call, Agents know Josh is honest and invested in their long-term success.

Brent Langenbach
– VP of Operations

Brent clears roadblocks, so Agents move fast. His no-micromanagement approach is why Agents can run their business their way, with D&L’s backing.

Becky Higgins
– Chief Financial Officer

Becky makes sure our Freight Agents promptly and predictably get the pay they deserve. Financial transparency isn’t optional for Becky, it’s a promise.

Missy Heeter
– Vice President of Carriers & Executive

Missy ensures the Carrier side thrives, so Agents can too. Her people-first approach ensures smoother moves, stronger partnerships, and better results for shippers.

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